The following services are available online or by phone and don't require an appointment: Services that don't require an in-person visit If you have outstanding debt with us, please contact Account Services (60 or 1-80). Unpaid debt, such as a provincial violation ticket or penalty point premiums, could affect your ability to renew or upgrade your licence when you visit. If you are unsure if you qualify as a resident, please contact us. You must be a resident of British Columbia to apply for or hold a B.C. Free translation services at many locations.Make sure you have two pieces of accepted ID to bring with you.Masks continue to be mandatory for road tests. ![]() As of March 14, 2022, masks and physical distancing are voluntary when visiting a driver licensing office.
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